Social Media Specialist

Bangalore, Karnataka, India
Full Time
Mid Level

 

Role : Social Media Specialist

Role Overview

Are you a creative, data-driven professional with 3+ years of experience in social media strategy and content creation? Swivl is looking for a Social Media Specialist to join our fast-growing team in Bangalore. If you're passionate about building brand presence, driving engagement, and staying ahead of digital trends, this is an exciting opportunity to make a real impact!
 

About Us

At Swivl, we are revolutionizing the Field Service Management (FSM) industry for small and midsize businesses (SMBs). Our powerful FSM platform helps businesses in plumbing, electrical, landscaping, roofing, and other service industries streamline operations and maximize profitability. With nearly a decade of real-world validation, we are now scaling our technology, enhancing our UI/UX, and introducing new innovations to disrupt the FSM landscape.
 

Core Responsibilities

Email Marketing

  • Run cold and nurture email campaigns via HubSpot and Reply.io.
  • Segment audiences and build drip flows tailored to different funnel stages.
  • Optimize deliverability, copy, structure, and conversions through A/B testing.
  • Maintain campaign calendars and performance reporting.

Social Media Management

  • Plan, schedule, and publish content across Meta Business Suite (Facebook & Instagram) and LinkedIn.
  • Maintain a monthly calendar balancing educational, promotional, and trend-based content (2:1:1 ratio).
  • Track performance and recommend changes based on analytics.

Cross-Functional Collaboration

  • Work with ads contributors (Google, Meta, LinkedIn) to align messaging and CTA consistency.
  • Coordinate with content writers and designers to ensure timely campaign asset delivery.
  • Define and uphold brand voice and design direction during content reviews.

Must-Have Skills

  • Proven experience with HubSpot Marketing Hub (email campaigns, workflows, segmentation).
  • Strong knowledge of cold emailing, nurturing, and CRM-driven automation tools like Reply.io.
  • Proficiency in Meta Business Suite for managing Facebook and Instagram pages.
  • Experience building and managing social content calendars.
  • Strong written communication and creative brief development.
  • Ability to guide design contributors on brand voice, visual tone, and content needs.

Nice to Have

  • Familiarity with LinkedIn Ads, SEO blog promotion, or AI-based content tools.
  • Experience in B2B SaaS or marketing to SMBs.
     

Why Swivl?

  • Play a pivotal role in shaping brand presence and email performance.
  • Work closely with leadership and creative collaborators.
  • Contribute to the growth of an innovative AI product for field service businesses.
  • Flexible, fast-paced environment with ownership and creativity encouraged.

If you're excited about shaping brand narratives, creating impactful content, and using insights to drive engagement, we’d love to connect with you!

Apply Now!

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